Shipments within Canada:

Costs:

Generally speaking, we ship by Canada Post and our minimum shipping cost is $12.00. In most cases, the shipment fee for a small package (20 X 20 X 20 cm) throughout Eastern Canada using "Expedited Parcel" is $12.00. For larger packages, excluding oversize or extremely heavy items, the fees range widely from $14-$25. Small shipments to Western Canada are usually in the $14-$18 range.

Delivery Time:

The service we select in almost all cases is "Expedited Parcel". It is usually one day faster than normal service and costs the same. Shipping within Southern Ontario is often 1 business day, Northern Ontario and Quebec is 2-3, and major centres across the rest of Canada 4-5 days. Remote locations 6-9 business days.

We can also ship Xpresspost or Priority Courier services from Canada Post upon request, or will do so automatically if the service is dramatically faster and comparable in cost.

Overnight Courier:

We have an account with Purolator Courier and we charge what Purolator Courier charges us for this service. Alternatively, we can use your courier account if you prefer, simply advise us of the Courier you use the and the applicable account number. This way, overnight shipping is possible as long as we have the item you desire in stock.

Shipments to the USA:

Cost:

Generally speaking, we ship by Canada Post, which transfers to US Postal Service at the border. In most cases, the shipment fee for a small package (less than 2.2 lb) throughout the USA using "Small Parcel Air" is $12 CAD. For larger packages, excluding oversize or extremely heavy items, we use the "Expedited Parcel" service, with fees range widely from $17-$30 CAD.

Delivery Time:

For "Small Package Air", tracking is not available. However, in our experience, shipments usually arrive in 6 business days. Exact timelines are hard to guarantee due to the border crossing. "Expedited Parcel" seems to take the same amount of time. Remote locations may have to wait an additional day or two.

Overnight Courier:

Quite simply, overnight shipping to the USA is not possible using Canada Post / USPS. However, we can certainly ship by Fedex or UPS. We do not have an account with Fedex or UPS, but if you do and can submit your account number to us, we have no problems shipping this way, with the courier charging you directly for shipping, brokerage and any other applicable charges. We can provide a commercial invoice to speed up the process. This way, overnight shipping is theoretically possible as long as we have the item you desire in stock.

International Shipments:

Generally, we can ship by air or surface services. Prices and timelines will depend completely on the recipient's location. We can provide shipping quotes for both services via Canada Post and will do so upon request. If you have a Fedex or UPS account, we can arrange for them to bill you directly for all charges if you provide us with all of your account information.

Simply put, it is a good idea for international customers to contact us before or immediately after placing an order!